Widgets allow you to quickly and easily contact the support team. Place widgets on your website, and your customers will be able to switch to a convenient way of communication with the support team (chat, Telegram, Viber, etc.) in a couple of clicks.
The following widgets are available for connection:
- chat. To do this, go to the “Omni” menu - “Widget and chat settings”, copy the code and paste it in the “body” block on your site:
The contact widget includes the ability to place a quick jump for customers to contact you through a channel convenient for them. They are located in the “Widgets” menu:
The following channel buttons are available for posting:
- VK;
- Facebook;
- Viber;
- Whatsapp;
- Telegram;
- Skype;
- Instagram;
- built-in chat widget.
You can customize:
- location and direction of the widget on the page;
- icon size;
- icon and button color;
- add buttons.
When adding buttons, a tooltip with an example of a link to be entered is displayed; it is the link you enter that will be clicked on when you click on the button.
Q: Can I edit the contacts widget?
A: Editing is available using data attributes. To do this, you need to add fields to the widget code in the script tag:
data-host - domain
data-id - visitor session id
data-assets - host
data-lang - widget language (en, ru)
data-user-name - user name
data-user-email - user mail
data-chat-width - widget width
data-chat-height - widget height